• 29May
    Category: Shirley Manning  Posted by: Shirley Manning at 12:56 am   1 Comment

    My head is still in South Africa. The challenges at work seem small now. I am still grappling with the contradictions of what we saw – sophisticated savvy businesses and widespread poverty in peaceful co-existence.

     

    I learned a lot about strategy and financial service firms. I was very impressed by how sophisticated South African businesses like Old Mutual, Sanlam, Standard Bank, and the Johannesburg Stock Exchange – they knew a lot about the U.S. economy, and it was interesting to see how savvy they were. It was clear that many of these companies were better positioned than U.S. companies to invest in emerging markets like India and Brazil having the financial resources and the capabilities and confidence to manage the risk and opportunities there. It made sense what the U.S. Commercial Service said – U.S. companies underestimate the competition. I learned that in emerging markets you have to bring all your business analysis and sophistication to the table – don’t assume that they are less sophisticated and you won’t need to bring all that to bear. I also more fully appreciated how the position of the U.S. in the world can shift as these emerging markets grow and these companies expand their global presence.

     

    I learned a lot about leadership and leading large-scale change. I am still pondering about Mandela. I am impressed by his self-awareness, self-control I am sensing what lies behind his self-control is a deep commitment to the collective, to his people and a larger goal. Based on what was shared of the community at Robben Island, and in seeing the attitudes and behaviors of key people we have met (e.g. the ex-prisoner who guided us at Robben Island) it seems that there was a team and community that chose self-awareness and self-control as the path forward to their goal of reconciliation. I am so inspired by Mandela as a leader and in how effective the transition from pre- to post-Apartheid was in South Africa. Given the history, I am impressed by how a nation was led peacefully through this process to a state where there seems to be little resentment borne, and mutual respect. There’s a lot to learn from this country!

     

    I was also inspired by the king of the Bafokeng Nation, another great visionary leader. So forward-thinking with the ability to put real plans in place to fundamentally change his community through education.  I am impressed by his stance in using the wealth from the mineral resouces for the beneift of his people.

     

    It was also a surprise to discover that many of the South Africans I hear sound like Aussies! I learned that this is the accent of South Africans that speak Afrikaans as their first language. Other South Africans sound very British – I could be in London! I can hear the legacy of teachers that taught them to annunciate English in that proper British way! I had expected to see signs in multiple languages like Hong Kong – however nearly all the signs for the stores and businesses we saw were in English.

     

    South Africa has changed me – I was confronted by the faces of poverty, lack of education and HIV/Aids that we saw and the sheer scale of it all. Even more so than in India. It is more confronting to me because these problems are clearly human creations – the deliberate exclusion of math and science from education, the resulting lack of skills among generations, the spread of HIV.  This poverty and these challenges are not due to lack of resources, or over-population.  I learned a lot from seeing Soweto and visiting a township. I am so glad that we got to not just be in a bubble.

     

    I also learned a lot about Africa’s hopes for the World Cup. I expect and hope it will open doors for South Africa and that visitors will be as impressed, touched, and amazed as I was.

     

     

  • 28May
    Category: Shirley Manning  Posted by: Shirley Manning at 11:21 pm   No Comments

    Today we went to see Johannesburg Stock Exchange. It was very impressive how they run the stock exchange to encourage investor confidence. We learned how advanced their systems were  - they can identify suspicious insider trading and identify the individual who traded within 48 seconds, call the broker to explain within 15 minutes, and close down trades for that stock within the hour. We learned that in other leading exchanges (I won’t name who) this process takes 48 hours! 

     

    Then we went to Coca-Cola Africa – it was fascinating to see Coca-Cola here and to learn how they are preparing for the FIFA World Cup. My family worked for Coca-Cola and we have several friends there so it was exciting to learn what they are doing in South Africa. They have a great PET recycling campaign with messages like “Taste not Waste” and “Give it Back”. We were given a great presentation on their preparation for the FIFA World Cup, Our presenter, a Marketing manager spoke with passion about what this meant for South Africa and Africa. He spoke about the importance of cultural and human insights in doing business – an example was that from the African point of view this is an African World Cup. He spoke about how African saw it as their big opportunity to show a unified continent and to reverse perceptions. Football was described as a “dance” where people “move together”, “celebrate together”. It was interesting to see demonstrated by him how appreciating “human and cultural insights” was connected with effective marketing. He also shared how Coca-Cola thought globally and then allowed each area to act in a local way to localize strategy. It was great to also learn of Coca-Cola’s outreach in the community – their outreach is focused on supporting youth and they are widely involved in nurturing young people to participate in multiple sports at different ages.

     

    Next we visited Global Access, a private broadcasting business. We learned about the use of private broadcasting for marketing and internal communication and training and how the need for these services had developed in South Africa. We saw examples of digital signage with entertainment through satellite TV streamed in. It is interesting that there appears to a wide use of SMS codes for info and mobiles for transactions here. The U.S. is behind in many respects.

     

    We visited the law firm of “Routledge Modise in association with Eversheds”.  I am amazed that the managers and staff can say that company name each time!  In this visit, we were able to learn a lot more about the laws in South Africa. It was interesting to hear how global their legal business is and the differences between the U.S. and South Africa in terms of labor laws, intellectual property laws etc.

     

    Jacobus then shared his perspectives as a South African who grew up here during the Apartheid years …the challenges, dilemmas, sense-making, choices…I am sure the implications are vaster than we realize. From a distance ideology sounds like an abstract concept, philosophical, passive almost…  Ideology is very powerful. Ideology kills.

     

    To finish our big day we met Kemble Elliott, the author of the book “Twixt Cup and Lip”, a book of poems/vignettes about her relationship during the Apartheid years, and beyond, with her maid Angie Kunene. It’s a wonderful book about their relationship and revealing in the details it shares of the impact of Apartheid on personal lives e.g. Angie not expecting to be allowed to drink a cup of tea from the household cups, Angie’s ability to organize the household and write down lists hiding for three years that she could not read or write. The book ends with Angie moving into a shanty in order to wait for a government subsidized home. It was shocking to hear that Angie was still waiting and has been waiting for nine years.

  • 28May
    Category: Shirley Manning  Posted by: Shirley Manning at 10:39 pm   No Comments

    Today we visited Shangaan Village and saw wonderful dances in traditional dress by young people in the Shangaan tribe. There was beautiful drumming on huge drums. The dancing was very athletic and very impressive. The young people who played music and danced are orphans who the tribe is helping to foster. The chief of the tribe explained  some of the customs and a little about the dances to us.

     

    I was very impressed by how the chief spoke, he was very intentional and deliberate in his speech and his actions.

     

    This is something I have noticed by some of the other people we have met (e.g. our guide at Robben Island, other people we have met on our business visits). I don’t know if it is cultural. I wonder. There is a composure, intention and deliberateness in how many of the people speak and act. There is rhythm in it, grace. So different to the fast pace and action-focused culture in the U.S. We’re more act first, speak first, think later in comparison.

     

    Later we say a working tulip nursery and saw the different plants they cultivate and the tulip bulbs. Some women were working the tulip bulbs by hand removing the dirt from the bulbs to get them ready for distribution.  Then it was back to Johannesburg.

  • 28May
    Category: Shirley Manning  Posted by: Shirley Manning at 10:37 pm   No Comments

    Today we went on lots of game drives around Kruger. It was fantastic! We saw black rhino, white rhino, hippos, elephant, giraffe, zebra, crocodiles, warthogs, baboon, vervet monkey, impala, and wild dog. It is rare to see one type of rhino yet alone both (not many in the park). It is also rare to see the wild dog. It was fantastic seeing all these wonderful animals!  We saw a group of zebra hanging out with some giraffes and some vervet monkeys. They have a collective interest in alerting to predators I think and seemed to travel as a group. It was wonderful to see!  I don’t know what’s my favorite – elephants, zebra or giraffe. I love them all. Tonight we had a birthday BBQ for Kelly and enjoyed a delicious grilled dinner.

     

  • 28May
    Category: Shirley Manning  Posted by: Shirley Manning at 10:34 pm   No Comments

    Today we traveled to Kruger. On the way into the park we saw a lioness near the entrance! Later we went on a night drive. The sunset was beautiful driving through the bush.  We saw lots of elephants up very close. They were so beautiful with their tusks. They seemed to be very focused on eating and not disturbed by our presence. It was amazing to see them pull a limb off a small tree/bush and it go in one end of their mouth and come out of the other.  It was challenging to take photos at night – need to learn more about that.

     

    After our night drive we ate and then later listened to hyena and other sounds in the bush. At night the human animals are fenced in!

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