• 25May
    Category: Michelle Hasenbuhler  Posted by: Michelle Hasenbuhler at 9:44 am   No Comments

    We arrived back in Atlanta Sunday morning after the long plane ride home.  Leaving the group to return to my normal routine is another bittersweet experience for the trip – I can’t believe the experience is over already, and I’m so happy to get back to a sense of normalcy (and not living out of a suitcase!).

    I am supposed to write a final blog entry that summarizes my experiences.  The goal, I believe, is to try and articulate whether my expectations were met, and how my opinions were shaped based on the two week submersion into the culture in South Africa.

    I started the trip by saying that I did not believe I had many preconceived notions.  I think that after hearing about the poverty and HIV/AIDS issue, I expected the trip to have quite a depressing undertone.  The biggest surprise to me was how uplifting the entire experience was.  I have stated numerous times how impressed I was by the spirit of all of those I met while in the country – that is a lasting impression that I keep returning to.  I find it inspiring that a country that has so much to overcome can somehow keep this optimistic spirit in its people.  I realize that this is a generalization, but it’s one that I can’t help but make.  There was not one visit that we made where the presenter had a doom-and-gloom attitude.  Despite the repetition, I’ll say again that I am so inspired by this spirit and this sense of warmth, optimism, and caring.  My hope is that I am able to harness that feeling, and incorporate it into my daily life.  To be a little more South African in my daily activities – that is one of my new goals.

    This trip certainly helped me appreciate how complicated doing business abroad really is.  After all, international business was the focus of the trip.  What struck me the most was the idea that after spending two very busy weeks in the country, I still believe that I have only a glimpse into the culture of South Africa.  Culture is such a rich and complex idea, and it is impossible to summarize in just a few words and grasp fully in just a few weeks.  This trip helped me to understand that if I am ever in a position to take business into another country, preparation is key to making it a successful venture.  And finding a way to immerse myself into the culture before trying to become a part of it will be a required step for me to even consider taking a financial risk abroad.

    My sincerest gratitude goes out to Pedro and Jacobus, each member of the group, and every single individual that I met while on this trip.  I believe that this experience is going be a key component in my personal growth for 2009 – that everything that I have learned and am still absorbing will truly help me on my way towards becoming a more rounded person.  As I finish up the course work that is required, I believe that I will gain an even deeper understanding of all that I truly experienced, thought, and felt while on the trip.  I look forward to reading everyone else’s blog entries now that I have the leisure of my own unlimited internet connection at home, and I can’t wait to see everyone’s pictures and start working on my photo album!

  • 22May
    Category: Michelle Hasenbuhler  Posted by: Michelle Hasenbuhler at 3:34 pm   No Comments

    In one of my previous classes, I did a presentation about Corporate Social Responsibility.  I think that in the United States, we take it for granted that those companies and those individuals who have done exceptionally well should give back to those in need.  At one of the first presentations we heard while in South Africa, we were told that a culture of giving back to the community is not prevalent here.  It is fascinating to me that in a country where there are so many in need of a little bit of help, that helping others is not automatic for those who succeed.

     

    That being said, we have heard some great stories about companies who are giving back – and I am so glad to hear it.  The Mama Africa case that we heard about at the University of Pretoria is my favorite.  I love that Clover is finding a way to help those who are already making a difference in their communities.  What a great place to start!  I also loved the micro-financing presentation from Old Mutual.  Even if it is because of international pressure, or to satisfy BEE requirements, I love that Old Mutual is helping rural areas develop economies that will help them create a bright future for themselves.  Coca-Cola in South Africa is taking steps to help the environment in terms of recycling efforts and sustaining water sources, as well as focusing on education and health in areas of need.

     

    I am fascinated by the number of opportunities that exist in South Africa to help those less fortunate.  I hope that more and more companies who do business in this country will follow the lead of the companies I mentioned (and those that I neglected to mention who are making similar contributions), and find ways to invest in the communities in which they do business.  With a skills lacking in the labor force, education improvements needed, and the HIV/AIDS pandemic, individuals and companies do not have to look far to find a way to make a difference.  At times, it seems that the efforts I mentioned above are just a drop in the bucket compared to everything that needs to be done.  However, I think that every little bit helps.  And everyone who gets a little help today might be closer to helping someone else out tomorrow.  I think that this experience really helped me understand Corporate Social Responsibility at a deeper level that I did when creating the presentation I mentioned earlier.

  • 22May
    Category: Michelle Hasenbuhler  Posted by: Michelle Hasenbuhler at 3:32 pm   No Comments

    Thursday, May 21, 2009 and Friday, May 22, 2009

     

    Thursday was primarily spent on the bus, heading back to Johannesburg from Kruger Park.  This is about an eight hour drive, but we got to go through some of the most beautiful agricultural land along the way.  I did not anticipate seeing so much farm land in South Africa – this was based on my ignorance of the amount of food products that are grown here.  After leaving Kruger Park, we stopped at the Shangaan River Club, where we met the chief of this tribe, and we saw some children do the tribal dances that are part of their culture.  It was a great show, and it was great to hear how the chief has taken these children under his wing.  They are orphans, most likely because their parents have died of AIDS.  In order to keep the children off of the street, the chief teaches them culture and dance, and makes sure that they are educated.  It was a great place to visit.  They also fed us breakfast there, before we headed back into the bus (or coach, as it is referred to by our guide), for a long day of driving.

     

    We stopped at a bulb farm outside of Belfast called Hadeco.  This is an amazing place that has been operating for more than 60 years.  I can’t adequately describe their processes for cultivating and preparing bulbs for international shipment, but I was amazed at the vast amount of bulbs – including tulips, irises, and many others – that the company grows.  They have an intricate crop rotation system, and a very lucrative business that still uses a lot of the original equipment!  I never thought of tulips as coming out of South Africa, but ironically enough the company is owned by a Dutch family.  I guess that’s where the passion for tulips comes from.

     

    We had dinner at a place called Carnivore before returning to our hotel in Johannesburg.  This was a restaurant with quite an impressive atmosphere, and we were able to sample a lot of the game meat including Kudu, crocodile, and a few others that I can’t quite recall.  All of it was quite good, and it was a very nice farewell dinner for the group.

     

    Friday was out last full day in Jo’Burg, and our professors tried to run us ragged!  We had four meetings with different companies, and then a one and a half hour class period to wrap up our experiences here.  The first visit was to the Johannesburg Stock Exchange, where we learned about the self-regulation efforts of the exchange here.  It was fascinating – there is a regulatory system in place, much like the SEC in the US.  However, the exchange wants to make sure that investors are comfortable putting their money in the JSE, so they go through extra effort to make sure that any activities that could potentially be insider trading are identified and stopped.  It was interesting to me that the integrity of the exchange was important enough that a separate self regulatory division would be created.  What a fascinating business model.

     

    Then we went to Coca-Cola of South Africa.  I loved the lobby of this building, which was filled with lots of Coca-Cola memorabilia – some of my favorite collector’s items.  This meeting focused primarily on marketing efforts and the company’s Corporate Social Investment in South Africa.  The passion of the employees was inspiring, and they were very kind to us while we were there.  They gave us coke bottles that have been beaded locally, and they fed us a wonderful lunch.  They also showed us how they are trying to bring recycling of plastic bottles to the forefront in the country prior to the World Cup, how they are using an international marketing effort geared towards the World Cup, and how they are investing in the education, health, and environment of the country.  It was a great visit!

     

    Next we went to a company called Global Access, which has a fascinating business plan built primarily because of the broadband issues of the country.  As you have heard in my blogs, being able to log onto fast and reliable internet service is quite a challenge here.  And for companies, this means that online training and meetings are virtually impossible.  The company is using satellite TV along with other technology to allow companies to essentially purchase television time to train and educate employees and customers.  Instead of broadcasting nationally, the companies can broadcast to a specific niche of people.  I can see why this technology is so useful here because of the internet issues, and I can see how it could be beneficial in the United States as well.  It is an innovating company that I enjoyed visiting.  Plus, we got to have our meeting in a studio, which was great.  I hope that Global Access is able to develop a customer base to be able to expand and customize their product offerings.  This is yet another company that I will add to my list for future research.

     

    Our final visit for the day was at Routledge Modise in association with Eversheds.  This is a law firm that under the Eversheds umbrella is connected to over 50 law firms internationally.  The goal of the firm is to provide a one-stop shop for their global clients, where they are able to provide a single point of contact for the client to assist with any of their legal needs.  The main value of the firm that was presented to us was generosity of spirit.  It was great to hear about a law firm that wants its employees to enjoy coming to work.  The three representatives that spoke to us were enthusiastic and well-versed in their respective areas.  They had a small reception for us before we left for the day.  The firm was housed in a spectacular building – we have seen some really great architecture while we’ve been here.  It was a very interesting business to end our trip with.

     

    We came back to the hotel for our final debriefing, before being released.  Now, I am enjoying some down time in my hotel room, before I get all packed and ready for the long flight tomorrow.  I am ready to get home and sleep in my own bed, and start working on all of the papers I have to write about my experiences here.  I am so thankful to have had the opportunity to take this journey – I am looking forward to continue reflection on all that I have seen, felt, and learned while in South Africa.

  • 22May
    Category: Michelle Hasenbuhler  Posted by: Michelle Hasenbuhler at 3:31 pm   No Comments

    It’s impossible to come to South Africa without taking some time to reflect on the legacy of Apartheid that still impacts the country.  While I have heard several times that South Africa has one of the best constitutions in the world in terms of human rights, there is no question that the rights of every human being in the country were not always protected by the government here.  I have been struck several times by the level of acceptance that exists here.  I do not hear anger from those who talk about how they were impacted by Apartheid, nor do I hear a desire for retaliation.  For example, on the way back to Johannesburg from Kruger Park, we heard from a chief of the tribe that was originally located on the land that is now the park.  The chief said that he is not angry that his people had to move from their home land, because now the park belongs to the international community.  And he is proud that his people came from a place that now belongs to the international community.  When we went into the township earlier in the week, and we talked to the people that were living in those tiny shacks, they did not sound bitter or angry that they were living under such conditions.  Instead, they were proud of their homes, and they had optimism that their circumstances would improve as they were given the permanent homes that the government has promised to them.

     

    Time and time again on this trip I have been incredibly impressed with the spirit of the people that we have spoken to.  Ironically enough, this can also be seen as a weakness in this country in terms of gaining the true equality that everyone deserves.  There seems to be an underlying culture of accepting injustice that pervades the areas that we have seen.  This culture makes Nelson Mandela’s efforts seem even more amazing.  It makes everyone who has spoken up against the Apartheid seem even stronger than I already thought that they were.  In order for big changes to happen, someone has to stand up and push for those changes – and this does not have to be a violent effort.  I hope that as Mandela ages, there will be others who will come to the forefront in this country and speak up for the poor, the uneducated, and the infected who need a voice.  In order for true equality to happen, the basic needs of everyone must be met.  And from what I have seen on my visit here, there are too many South Africans whose basic needs of shelter, food, clean water, and some degree of security are not being met.  Their spirit is intact, and they are by no means beaten.  But I believe that more can be done for them.  And I hope that in time it will be done.

  • 17May
    Category: Michelle Hasenbuhler  Posted by: Michelle Hasenbuhler at 5:49 pm   4 Comments

    We are headed for Kruger Park, so I will likely be without internet access until Thursday night.  Until then, here are the details of the last couple of days.  I miss you all, and can’t wait to see everyone again!!  I’ll talk to you again as soon as I as am able. 

    Saturday, May 16, 2009

    Our morning started with a meeting with a representative from Standard Bank.  She spoke to us about mergers and acquisitions that the bank has undergone in order to grow in various areas throughout the country.  It was an interesting presentation about the various offerings of the bank, and how the bank has grown over the last several years.  As with all of our presenters, she was candid and allowed us to ask many open-ended questions.  Standard Bank is one of the four main banks in South Africa, and is using mergers and acquisitions to grow throughout the African continent, as well as into India and South America.  During this presentation we learned that Nigeria is the market to watch, as the bank is looking to this market for explosive growth in the near future.  This will be another company for me to keep an eye on once I am back in my normal routine.

     

    After that, we drove to the Cullinan Diamond Mine.  We were whisked into a room where we put on very attractive mining suits (I’m being sarcastic), and really long gray socks and boots.  We were outfitted with glasses to protect our eyes, ear plugs, masks, and hard hats.  It turned out that we didn’t need most of the gear; it was given to us as a precautionary measure in case we needed them, but we did have to keep the hard hats on at all times.  We got into an elevator that took us  about 2,400 feet down into the mine.  I was impressed when we got out of the elevator how much space there was to walk around.  I had visions in my head of a cramped, dark space, and the mind was really nothing like that.  It was well lit, and we could walk comfortably throughout our entire tour.  This is an active mine and we actually got to see the miners leaving for the day since it was an early shift.  The diamonds are mined from volcanic pipes, as the diamonds are only found in the rocks located within those areas.  Machines do most of the drilling into the rocks, and the process of loading the carts with rocks to be broken and taken out of the mine is primarily automated as well.  It was quite different from the image in my mind of men hitting at the sides of a tunnel with pick axes, and it was very fascinating.  I really enjoyed the opportunity to see a working mine, and to look through the store where the fruits of the labor within the mine are for sale.  All of those items were outside of my budget for the trip, but it was nice to browse.  Cullinan also has a special cut of diamond that is only available on-site (with 66 cuts instead of the 58), and it is spectacular!  I don’t imagine I’ll have one in my life time, but I enjoyed looking at the beautiful star shape under the looking glass!

     

    We had lunch outside in a garden at a place right down the street from the mine.  I believe it was called Whispering Oaks, and the food was amazing!  It looked like it was a home that had been converted into a restaurant, and the cooking space inside was tiny.  But I had the best ham and cheese sandwich ever, with homemade French fries that were to die for!  It was beautiful and relaxing afternoon in the garden, surrounded by rose bushes.  Ivy ordered a dessert and was gracious enough to share.  It was a crepe-like pancake filled with ice cream, and topped with some kind of delicious caramel-like sauce and bananas.  Between our entire group, we polished it off for her with no problem.

     

    Saturday evening was the first down time I have really had so far on the trip, and I needed it!  I spent the evening in the hotel room, with room service and movies on TV.  I actually got 8 hours of sleep, and I loved every minute of it!

     

    Sunday, May 17, 2009

     

    This morning, we headed to Soweto for our full day tour.  We started at the Apartheid museum, but unfortunately only had one hour to absorb the information there.  I think I could have spent an entire day there because of all of the information available.  The Apartheid is something that is such a foreign concept to me, that I have a hard time wrapping my brain around it.  Much like segregation in America, I do not have personal first-hand experience of that type of inequality, and I just can’t fathom how anyone could be justified in believing that separation by race is a fair way to treat anyone.  The black population in this country was constantly being moved around, from area to area, and being told where they could live, where they could spend their time, where they could work, and who they could associate with.  And it only stopped less than 15 years ago – it is mind boggling to me to think about.  I am grateful we had the opportunity to see the museum, but I wish we had been able to spend more time there.

     

    We then went across the street to a non-working gold mine.  We viewed a demonstration showing how gold bars were made, and then we were led to an elevator to go down in the mine.  The elevator was dark and cramped, and we went down about 500 feet.  This was barely into the mine, as it had 54 levels and is over 10,000 feet deep.  The mine was much darker than the diamond mine we went to the day before, and some of the spaces were more cramped.  Not too bad, we just had to bend over slightly so we didn’t bump our hard hats on the ceiling.  We got to see how the shafts were made, and how the digging was done when the mine was active.  Men who worked in the lower levels of the mind had to spend two hours getting to their job site each day, then work an 8 hour day, and then spend another two hours getting out of the mine.  I can’t imagine working under those conditions!  It certainly made me think of my little cubicle at work a little more fondly.

     

    After that, we went to Wandie’s, which is a tiny little restaurant where they serve a home-cooked buffet.  I didn’t eat anything that exotic – I stuck to the chicken and beef dishes, which were delicious.  Several people at my table tried Ox tripe, but I wasn’t willing to taste it.  While we ate, we were sung to by a couple of gentlemen with a guitar, and the songs ranged from La Bamba to songs in their native tongue that I did not recognize.  It was a great experience.

     

    Our tour of Soweto continued as we went to the monument erected in memory of the children that died at the Soweto massacre, which resulted in an uprising that was pivotal to the end of Apartheid.  At this massacre, the children of the township had rocks that were used as a weapon against the authorities, who opened fire.  There were similar events at many townships in the region, as the officers tried to keep the black population “in line”.  I don’t think that my visit today has given me a full understanding of these events, and I believe that this is a historical moment that I need to spend more time researching. 

     

    We then visited Nelson Mandela’s residence, where he lived before being a political prisoner, and tried to return after his release from prison.  It was a modest home, and I felt a huge sense of historical importance just being in that space.  Compared to some of the homes we saw in the area, it was a nice home.  I just think of someone of such historical significance as living in more plush surroundings.  We also visited the Freedom Tower, where the Freedom Charter is depicted in a memorial.  This is very similar to the Bill of Rights in the US, and it was penned in the Soweto region by many of the political prisoners.  Desmond Tutu and Nelson Mandela lived on the same street – I believe the only instance of two Nobel Peace Prize winners living that close to each other.

     

    Then we went into one of the townships, where a guide talked to us about what it is like to live under those conditions.  While this is an area that has a significant amount of financial poverty (with roughly a 60% unemployment rate), there were no signs of emotional poverty to be seen.  We were met with smiles and waves everywhere we went.  To see the number of children running in the street we walked down broke my heart.  I wanted to pick them all up and hug them, but what they wanted most from us was money.  We were told that it was best not to give it to them, as they want the children to go to school.  School is a 1 to 2 mile walk away for these children, and many of them prefer to stay close to home and try to make money from tourists.  We were welcomed into one woman’s home, I believe she told me her name was Hilda, which was literally a one-room shack with a kitchen at one end and a bed at the other.  She welcomed us into her home with a smile, and asked us how we were enjoying our visit.  I’m not sure how many people lived in that small space, but based on the clothes hanging on the line outside, I am guessing at least two adults, and two to three children.  The residents there are waiting for government housing to be built, so that they can live in more permanent homes.  They do not have running water or electricity inside their homes.  They can’t leave, because they are registered with the government for their new homes.

     

    Everything that we saw today gave me so much to think about.  How do these people keep such a beautiful spirit under such conditions?  I would not be surprised to find angry and hostile people in this environment, but being met with smiles and waves and a sense of welcome is very surprising.  The injustice that has happened here is appalling, and the people here seem so willing to accept that it was unjust, and to move on.  I am humbled by all that I have seen and all whom I have met – there is no other word for it.

     

    Tomorrow we start our trek to Kruger Park, so I will be out of email range until Friday.  I’ll try to keep up with all we are doing while I’m off-line, and catch up with you when I have internet access again.  I can’t wait to spend some time outside looking at the animals, and I can’t wait to share the pictures!

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